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Preferred – Data, Voice, Networks

Preferred - Data, Voice, Networks

Baton Rouge Telephone Networking Provider

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How do I program my calls to ring to an off-site number, in case I need an emergency work from home set up?

March 17, 2020 by

Direct dial numbers and calls to extensions can be forwarded at the phone extension. Click here to find your model phone and access instructions. For company or agency main number ringing, please contact us so we can find the best solution for your business. info@pdvn.net Toll-free: (800) 487-8806 Baton Rouge: (225) 924-2700 Lafayette: (337) 235-2000 NOTE: Please make sure we are the servicing dealer for your phone system. The voice mail systems are programmed and customized by the …

What is find me follow me?

February 27, 2020 by

Find me follow me is different than call forwarding, in that you can program multiple ring options for your direct dial number. For example, you can schedule your calls to ring to your desk phone, then after so many seconds to your cell phone or app, then another number. It can be set for simultaneous or delay ring to multiple devices. …

Can I get an app for my phone to work on my cell phone?

February 27, 2020 by

Yes, depending on your system. Please contact our office to find out whether your system supports this option. …

How do I find training materials/user instructions for my phones or applications?

February 27, 2020 by

Please visit the user guides page on this website. If you do not find what you need, contact our office for instructions that are specific to your application. NOTE: Please make sure we are the servicing dealer for your phone system. The systems are programmed and customized by the installing dealer and we are only able to assist customers whom we have installed/serviced. Toll-free: (800) 487-8806 Baton Rouge: (225) 924-2700 Lafayette: (337) 235-2000 …

How do I adjust the volume on my ESI phone?

February 27, 2019 by

Press the up or down buttons just under your display to adjust handset volume or speaker volume, depending on what you are using. On ESI digital phone models dPhone4, 55D and 60D: To adjust the ring volume or change the ring tone, press PROG/HELP or HELP. Then press 4 for station audibles, and 1 to change the tone or 2 to adjust ring volume. On ESI IP phone models, press the volume up or down when the phone is idle to adjust ring volume. …

How do I find out the extension number of my ESI phone?

February 27, 2019 by

If you have an ESI dPhone4, 55D, or 60D digital phone, simply press the PROG/HELP key or HELP key on your phone to see your extension number on the display All other ESI phones should show the extension number on the phone display when the phone is idle. …

Do you offer refurbished parts?

February 27, 2019 by

We continuously offer refurbished parts and peripherals as well as phone sets to our customers, to help defray costs. Our refurbished inventory is in a constant state of change, so please request if you would like refurbished and we will determine whether the part you need is available. …

We have new employees, and the labels on the phones are incorrect. How can I get new labels made?

February 27, 2019 by

Simply email the attached label request form to info@pdvn.net. Label Request Forms: ESI IP55 Label Request Form Toshiba 10-Key Label Request Form Toshiba 20 Key Label Request Form As soon as we receive your request, we will be happy to custom-print new labels for your phones and mail them to you. We know it is in our best interests for our customers to have great-looking phones, so we provide labels and clear plastic label covers as needed, FREE OF CHARGE for our Preferred …

I can’t understand the bill I’ve received from my dial tone provider. Can you help?

February 27, 2019 by

Here at Preferred Data Voice Networks, our knowledgeable sales staff is accustomed to interpreting provider bills. We can help you to determine whether you are paying too much for your services, or whether you are paying for features/services you may not need. We can also make recommendations that may save you money! We’ve saved our customers thousands of dollars by simply reviewing their current bills, then recommending voice/data products that are more cost effective for their …

How do I change the main company greeting on my voice mail?

February 27, 2019 by

Since all of our voice mail systems are customized, the answers to these questions vary. Please call our office and request that the specific instructions to your system set up be emailed to you. NOTE: Please make sure we are the servicing dealer for your phone system. The voice mail systems are programmed and customized by the installing dealer and we are only able to assist customers whom we have installed/serviced. Toll-free: (800) 487-8806 Baton Rouge: (225) …

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More About Our Company

Contact Us

9312 Interline Ave
Baton Rouge, LA, 70809

Toll-free: (800) 487-8806
Baton Rouge: (225) 924-2700
Lafayette: (337) 235-2000
Fax: (225) 924-1947

info@pdvn.net

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