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Preferred – Data, Voice, Networks

Preferred - Data, Voice, Networks

Baton Rouge Telephone Networking Provider

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Call Documentation/Call Record

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Call Documentation/Call Record Options for your business

Call Recording is useful for many reasons. Here are some of them:
1. It is a quick and easy dispute resolver - simply play the recording to determine exactly what was said.
2. Training staff is so much easier when you have something both management and staff can listen to - and the agent evaluation module will provide key performance indicators.
3. Regulatory and legal compliance issues.
We will be happy to schedule a live demo for you on any the Call Recording Solutions.

Star2Star Hosted Call Recording feature

On the VoIP Hosted Side, Star2Star offers Call Recording by extension. For a very minimal monthly cost, you can add cradle-to-grave saved call recordings of every call by station. You only pay for the stations you need recorded, which saves money.
Star2Star Call Recording

ESI Call Recording Solutions

ESI offers several optional call recording software add-ons that provide full cradle-to-grave recordings on the trunk side. The recordings are accessible from a secure, browser-based link to the server with an authorized login required. Recordings are easily located with multiple search parameters. The ESI trunk-side recording option is a very economically priced option for the premise-based systems and servers.

Sidebar

  • Products & Services
    • Voice Over IP
      • Sangoma (formerly Star2Star) Hosted VoIP
    • Business Phone Systems
      • ESI Systems
      • NEC Systems
      • Toshiba
    • ACD – Call Centers
    • Call Documentation/Call Record
    • Headsets
    • Conference Phones
    • Network Services Reseller
    • Cabling and Paging Speakers

Customer Support

  • Call Forwarding Info Page
  • Date/Time Change Instructions
  • User Guides
  • FAQs
  • Warranty and Maintenance

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More About Our Company

Contact Us

9312 Interline Ave
Baton Rouge, LA, 70809

Toll-free: (800) 487-8806
Baton Rouge: (225) 924-2700
Lafayette: (337) 235-2000
Fax: (225) 924-1947

info@pdvn.net

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